These terms apply whenever you buy something on letsorbit, such as a plan, seats for other people, or a community's dues. They add to our terms of use and privacy notice, which still apply, including their limits on our liability. If they conflict on a payment matter, these terms control.
What you buy
The plan, its price, its billing period, any tax and any free trial are shown before you pay. That is what you buy. If you buy for an organization or a community, you confirm you may bind it, and "you" includes it.
Automatic renewal
YOUR PLAN RENEWS AUTOMATICALLY. AT THE START OF EACH BILLING PERIOD WE CHARGE YOUR PAYMENT METHOD THE PRICE OF YOUR PLAN, PLUS ANY TAX, UNTIL YOU CANCEL. BY BUYING, YOU AUTHORIZE THESE CHARGES.
Free trials
If a free trial is offered, it is shown before you start. If a payment method is on file when the trial ends, your first charge is made then and your plan renews from that day. If none is on file, the plan ends with the trial. We may limit trials, for example to one for each person, organization or plan.
Paying
- We and our payment processor charge the payment method you give us. Keep it current.
- Prices do not include tax unless shown. We collect tax where the law requires.
- Charges appear on your statement under a name that includes WayMaker.
- If a charge fails, we may try it again, and we may pause your plan until it is paid, or end it.
- Codes, credits and rewards have no cash value, apply only as stated, and may expire.
Price changes
We may change the price of your plan. A new price applies to you only from a billing period that starts after we tell you about it. If you do not want to pay it, cancel before then.
Cancelling
You can cancel at any time from your plan in letsorbit, or by writing to support@waymaker.ai. Cancelling stops future charges. You keep what you paid for until the end of the current billing period, and then the plan ends. If you cancel during a free trial, the plan ends when the trial ends and you are not charged.
Refunds
Purchases are final, except as our refund policy says. That policy, as posted when you are charged, is part of these terms.
Seats and dues
- If you buy seats, you choose who holds them, and you pay for every seat you buy, whether or not anyone holds it.
- A community's dues are set by its steward and paid to us, and we share part of them with the community. Each community is responsible for what it offers its members.
Disputed charges
If you think a charge is wrong, write to support@waymaker.ai first. If you dispute a charge with your bank or card issuer instead, we may suspend your account until the dispute is resolved.
Changes to these terms
We may change these terms. A change applies to purchases made after we post it, and to renewals that start after we tell you about it. A change never applies to a dispute that began before it.