This policy is part of our payment terms.
Purchases are final
Purchases on letsorbit are final once charged. That is why a plan can start with a free trial: try it before you pay. Except as this policy says below, we do not refund or credit a charge for unused time, a partial billing period, or a plan you did not use, including after you cancel. Cancelling stops the next charge.
When we refund
- If you think a charge is wrong, write to support@waymaker.ai. We may refund all or part of it at our discretion. A refund in one case does not mean one in another.
- If a law gives you a right to a refund, this policy does not take it away.
- A refund goes back to the payment method that was charged. When it arrives depends on your bank.
- When we refund a charge, what it paid for may end at once.